<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=893662627395926&amp;ev=PageView&amp;noscript=1">

Introducing Spotlight Help: Get Answers Fast

Posted by Paul Gray on 08 Aug 2019

We recently launched Spotlight Help to get you answers (fast!) and unlock the full potential of Spotlight.

Interactive Guides and Help built right into Spotlight

We think technology can be used to help solve quick questions, and that’s why we built Spotlight Help so you get the answers you need and have more time to focus on business-critical activities. The new Spotlight Help includes:

Interactive Guides to show you the way
Need to onboard new team-members, up-skill on new features or learn more about Spotlight? Our interactive guides will walk you through each key step along the way, so you and your team are set up for success.

An ‘integrated’ Help Centre
We’re bringing the power of our Help Centre right into Spotlight. Now you can search Help Articles right from Spotlight – there’s no need to open a new tab!

Try Spotlight Help

How else can I get help?

Spotlight Help is just one of the many ways you can up-skill, get support, and learn more about Spotlight. Here are some others:

Search our Help Centre
Our Help Centre is packed with all the information you need to get the most out of Spotlight. There are articles about customising your reports, right through to instructions on how to use our latest feature, Driver-Based Forecasting.

Ask our team
Our Training and Education team are a wonderful group of humans made up of accountants and bookkeepers just like you. They’re available to tackle those complex questions. Just click ‘Raise a Support Ticket’ in Spotlight and the team will be right with you!

Know more, do more with Spotlight

Watch a training video
Our Spotlight experts have put together these videos, which are loaded with handy tips and best practice advice. A sweet little bonus is that you can earn up to 2.0 CPD hours just for watching.

Spotlight Forecasting Introductory webinarWatch the Forecasting Basics Video

Spotlight Reporting Introductory webinar 2Watch the Reporting Basics Video

Spotlight Forecasting Advanced webinarWatch the Advanced Forecasting Video

Spotlight Reporting Advanced webinarWatch the Advanced Reporting Video

Get Spotlight Certified
The self-paced training program on how to use the Spotlight suite of apps. Sign up to this Spotlight training program and empower your team to become experts in using the Spotlight platform for your advisory services.

"It's great to see a comprehensive, easy to use educational framework that has been developed with a view towards ongoing training opportunities in the Spotlight family of products."
– Paul Woller, Business Manager, Thrive CA

Get Spotlight Certified

Our priority is getting you the right answer, and we’re continuously working to make every support interaction better. We rely on your feedback to improve our products and features, so please let us know how we can better support you.

Not a customer but keen to try Spotlight? Sign up for a free trial or book a demo with the team.

Recent Posts